Ko ai te kautū tonu kiei nā tautuaga
Ko te Survivor Experiences Service e o mo ki lātou iē na fakahāuā i loto o nā fale a te mālo, lotu, pe ko ni iētahi taukikilaga (fkt, ākoga e hē a te mālo, pe ko te lotu, fakalāpotopotoga e hē a te mālo). E o mo ki lātou na āfaina ma e tatala foki ke maua ai ni fakamatalaga agai ki nā lagona pe ko nā vāega na fakafeagai ma o lātou kaukaiga, ke fakamatea ai nā afāinaga lauaitele o tēnei fakafitauli.
E vefea ona fakahoa nā afāinaga na fakafeagai ma koe
E mafai koe ke fehokotaki mai ke lehitala ki tēnei Tautuaga ma ke fakahoa ai nā vāega na ke kuia agai ki nā fakahauāga i loto o iēnei taukikilaga.
- Telefoni –0800 456 090 (Niu Hila) 8:30am – 4:30pm Ahogafua – Ahofalaile
- Telefoni –0800 456 090 (Auhetalia) 8:30am – 4:30pm Ahogafua – Ahofalaile
- Imeli –contact@survivorexperiences.govt.nz
- Meli pukupuku –8328
Kafai kua fehokotaki mai koe ka fehoahoani atu ki mātou kia te koe ke fakatumu tau lehitala. E fehoahoani atu foki ki mātou ke fakatino ni fehoahoaniga i he taimi pukupuku e patino ki te mātou tautuaga. Ka fakatonu e ki mātou he taimi ma he koga e mafai ai ke fakahoa nā vāega na ke kuia.
E mafai ke fakahoa nā vāega na ke kuia ma he tino e malamalama ki nā tulaga o nā fakahāuāga i loto o na fale a te mālo ma na afainaga mo ki lātou na āfaina ma o lātou kaiga.
Pe fakahoa vefea na afāinaga na kuia e koe, e pule lava koe. E ke mafaia oi filifili ke fakahoa nā vāega iena i ni auala e lahi, e aofia ai te mata ki te mata (face to face), i luga o te vāteatea (virtually), pe kui i ni tuhituhiga.
Kafai koe e fakahoa kui i te mata ki te mata, e mafai ke kaumai ki tēnei fakamoemoe to kaukaiga ma ni iētahi tino ke hapoti atu kia te koe.
Nā fehoahoaniga e avanoa
E malamalama ki mātou ko te fakahoa o iēnei āfainaga, ko koe ma to kaukaiga e ono mafai ke toe fitatā outou mafaufau pe toe puna ake ni ata i to mafafau o nā afāinaga na ke kuia.
Ko to mamalu ma to ola malōlo lelei e i lototonu o a mātou fekuikuiga ma koe ma to kaukaiga.
E ke mafaia oi fakatalohaga mai ki he fehoahoaniga i ho he taimi. Ko te vave o to talanoa mai agai ki o manakoga, ko te lahi foki ia o te mātou taimi ke fakamautinoa ai e ke maua he fehoahoaniga pitohili ona talafeagai mo koe.
Ona ai e hē mafai ke fakaauau i he taimi leva i nā tautuaga a te Survivor Experiences Service, ko nā tautuaga ve ko te ACC pe ko nā tautuaga a te komiunitī e ono mafai pea ke fehoahoani atu.
Puipuiā o aku fakamatalaga
Ko te puipuiga o au fakamatalaga ko te mātou fakamuamua ia. Ki mātou e fofou ke fau he hikomaga e logotonu ai koe ke fakahoa nā vāega na ke kuia. E tāua ke māina koe pe vefea ona tauhi ma fakaaogā au fakamatalaga.
Lihohi mo nā tino Faka Tokelau na āfaina
Kafai e fia ke iloa ni iētahi fakamatalaga agai ki tēnei tautuaga, e mafai ke faitau te mātou Tuhi mo Fakamatalaga. Ko tēnei tuhi e fakamatala auiliili ai nā fekuikuiakiga.
Kafai e manakomia ni fehoahoaniga ki te iloa Tuhi ma Faitau /pe ko te Fehoahoani tau-te-ola malōlo lelei, e mafai ke fakatonu e ki mātou. Ko nā pepa i lalo e fakamatala auiliili ai nā fekuikuiakiga, e aofia ai he pepa mo tau fakatagaga. E mafai ki mātou ke fehoahoani oi fakatumu tau pepa – fakailoa mai ki te mātou kauhaga kafai e manakomia he fehoahoani. Pe mafai koe ke tautali mai kui i te fakaaogā o he puke leo pe he vitio.
Wellbeing support
Sharing your experiences of abuse in care, or receiving your records, can be emotionally challenging.
We provide wellbeing support to help care for your oranga and reduce the impact of this kōrero while you engage with our service.
You may be able to receive:
- Up to 6 sessions of counselling, therapy, art therapy, or massage / mirimiri
- Other short‑term wellbeing support that is meaningful to you
Wellbeing Support is available when you share your story with us or receive your care records.
As we walk alongside you, there may be times when extra support is needed.
With your consent, we can help connect you with other services that support you, your whānau or aiga, and your wider wellbeing.
Talk with our kaimahi about what support may feel right for you. Support is offered with care, respect, and at your pace.